طلب حذف الحساب

Boya Store customers can request the deletion of their account and personal data at any time using the form above, with no need to contact support.

How it works: submit your registered email address, confirm the request through the verification link we email you, and your account is deleted within 30 days at the latest. You receive a confirmation email once the deletion is complete.

Deleted: your user account and login credentials, name, phone number, email address, saved billing and shipping addresses, cart and wishlist, and your personal details inside past orders (which are anonymised).

Retained: invoices and financial transaction records, which we are legally required to keep for tax and accounting audits for 5 years — stripped of your personal data. Orders still in progress are retained until they are delivered or cancelled.

Alternative: email info@boyastore-eg.com with the subject "Account deletion request".